At Skyaras, our mission is to make your travel planning smooth, flexible, and stress-free. We understand that travel plans can change unexpectedly, and we’re here to assist. Please review our cancellation policy below to understand how cancellations, refunds, and modifications are handled.
1. General Cancellation Terms
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All cancellations are governed by the policies of the airline that issued your ticket.
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Skyaras acts as an intermediary and does not set or control airline cancellation or refund rules.
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Airlines may impose cancellation fees, which will be deducted from any eligible refund.
2. How to Request a Cancellation
To cancel a booking, contact our support team:
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Email: support@flyzenos.com
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Phone: +1 888 883 1846
When submitting your request, include:
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Booking reference number
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Full passenger name(s)
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Reason for cancellation
Requests must be submitted before your flight’s scheduled departure and in accordance with the airline’s policy.
3. Refund Eligibility
Refunds depend on the ticket type and airline rules:
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Non-refundable tickets: Usually not eligible for cash refunds but may qualify for airline-issued travel credit.
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Refundable tickets: Eligible for refunds according to airline policy, generally processed within 7–30 business days.
4. Fees and Charges
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Skyaras may apply a service fee for processing cancellations.
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Any refund issued will equal the ticket price minus applicable airline and service fees.
5. Changes and Rescheduling
If you prefer to change your travel plans instead of canceling:
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Rescheduling depends on airline availability and change rules.
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Fare differences and airline change fees may apply.
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Contact our support team for assistance with rebooking.
6. No-Show Policy
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If you do not cancel prior to departure and fail to board, the airline may mark you as a no-show.
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No-show tickets are generally not eligible for refunds or credits, unless specifically allowed by the airline.
7. Travel Insurance Recommendation
We strongly recommend purchasing travel insurance to protect against:
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Cancellation fees
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Medical emergencies
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Unexpected travel disruptions
8. Airline-Specific Policies
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Each airline has its own rules regarding cancellations, refunds, and changes.
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Please review these policies when booking.
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Skyaras is not responsible for airline decisions regarding refund eligibility or credit issuance.
9. Need Assistance?
Our customer support team is available to help with cancellations, changes, or rebookings:
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Email: support@flyzenos.com
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Phone: +1 888 883 1846
📍 Our Seattle Office:
123 Rainier Avenue S, Seattle, WA 98144, USA
✅ Thank you for choosing Skyaras. We value your trust and are committed to making your travel experience flexible, secure, and stress-free.
